Many members will receive an alert in the Legacy Digital Banking app to update their password. This is due to ongoing security requirements to ensure that our members and their private information are kept secure.

Below, are some FAQs regarding password updates as well as best practices when updating your Legacy Digital Banking password.

Why is my Legacy Digital Banking password needing updating?

For many of our first digital banking users, passwords are beginning to expire. This is to help maintain the highest form of security of our member’s private information.

How do I ensure that the alerts I receive are not spam or fraud?

If you are ever curious whether an alert is legitimate or not, you can always reach out to Legacy in order to receive proper clarification. Call (205) 930-5000 or email [email protected].

What can I do to ensure that I have a secure password?

There are several ways to make sure that you have a strong password. Below are just a few tips:

1. Length

The longer a password is, the better. Use at least 16 characters whenever possible.

2. Complexity Counts

To increase complexity, include upper and lower case letters, as well as numbers and special characters. A password should use at least 3 of these choices.

3. Make Passwords That Are Hard To Guess but Easy to Remember

To make passwords easier to remember, use sentences or phrases.

Avoid single words, or a word proceeded or followed by a single number. (i.e. Password1).

Don’t use information in your password that others might know about you or that’s in your social media (i.e. birthdays, children’s or pet’s names, car model, etc.)