FAQ

What are your office hours?

Our main office is open Monday through Thursday 9:00 a.m. to 4:30 p.m. and Friday 9:00 a.m. to 6:00 p.m. For our other office hours visit our Branch Locations page.

Where is the credit union located?

We have 9 branches in the Birmingham area. Visit our Branch Locations page for specific addresses.

How do I apply for a loan?

Click here to use our online loan application. If you prefer, you can contact our Member Service Center at (205) 930-5000, and we'll mail or fax you the application; or you can come into any branch and apply in person.

Do you do mortgage loans?

Yes, we do 1st and 2nd Mortgage loans, Construction Loans and Home Equity Lines of Credit. For more information call our Real Estate Department at (205) 930-5038 or visit Mortgage Loan Rates for rates and terms.

What are your current rates?

Visit our Rates page for CD's, savings, checking, personal and auto loans. For credit card rates go to our Credit Cards page. For all other rate information call (205) 930-5000 or (800) 828-0103.

How do I change my address?

For your security we require that you notify us in writing. Include your name, account number, new address and signature to authorize a change in your address. Please mail or fax this information to Legacy Community Federal Credit Union, 1400 South 20th Street, Birmingham, AL 35205. Fax: (205) 930-5029.

How do I change my payroll deduction?

To change your payroll deduction form, you can ask anyone at our Branch Locations or contact the Member Service Center at (205) 930-5000.

Am I eligible for membership?

Find out here, or contact the Member Service Center at (205) 930-5000 or any of our Branch Locations to find out if you and your family are eligible.

How can I reorder checks?

You can reorder your checks by contacting any of our Branch Locations or by contacting Harland-Clarke Check Reordering.

Any more Questions or Comments? Send us an email (info@legacycreditunion.com) and let us know what you think!